Government agencies must provide multiple services to citizens, including permit processing, licensing, and code enforcement across departments. Software to automate these functions can be point solutions or a single platform, but more agencies are realizing the use of multiple technologies puts a strain on resources and impacts customer satisfaction.
Accela’s pre-built solutions on a robust platform can be deployed across many functions. This approach provides easier and lower cost integration of process workflows and data, and citizens also benefit from a single site for services that cross departments. The enterprise approach to service delivery is truly a win-win for agencies and citizens alike.
Watch this informative webinar with industry experts Brian Wick, Vice President of Product Marketing at Accela, and Michael Mattmiller, Senior Director of Government Affairs at Microsoft as they explore the transformative power of Centralized IT platforms and enterprise deployments.
