On-Demand

Transforming Permitting & Licensing with OpenCounter + A Sneak Peek at the New Accela Public Portal

Discover how OpenCounter’s step-by-step guidance connects with Accela’s new Public Portal—building a seamless, end-to-end experience for applicants and agencies.

Navigating the permitting and licensing process can be complex—for both residents and businesses. OpenCounter, now part of Accela, transforms the experience with an intuitive, guided interface that makes it easier than ever to find the right permits, understand requirements, and submit applications.

Join us for an exclusive 30-minute webinar where we’ll show you how OpenCounter:

  • Simplifies the application process with easy-to-follow, step-by-step guidance
  • Reduces confusion by providing clear permit and licensing requirements upfront
  • Seamlessly integrates with your existing systems or functions as a standalone solution
  • Speeds up approvals and enhances the resident and business experience
  • Reduces application false starts and staff time spent answering routine questions

Plus, get a sneak peek at the new Accela Public Portal—a modern, user-friendly interface that will replace Accela Citizen Access (ACA). See how it will integrate with OpenCounter to provide a seamless, end-to-end digital experience.

Speakers

Eddie Hunt
Accela Senior Solutions Engineer
Gary Zepke
Accela Senior Director, Solutions Engineering