Online Citizen Services

Moving citizen services online enables government agencies to mitigate public health risks that could occur via in-person interactions at city or county offices. Accela can help agencies quickly setup critical online citizen services to reduce the need for people to travel to drop off paperwork and ensure business keeps moving forward in your community.

Accela Online Citizen Services solution highlights to be covered include:

• Online application including Request for Inspection
• Document upload
• Fee payment
• Email alerts/notifications of process changes

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