Empower Customer Self-Service Through a Unified Online Experience

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WATCH VIDEO

When searching for information online, citizens expect a seamless digital experience that is easy to navigate, engaging, simple, and available from any device, 24/7. Is your website up to the task?

To help you meet these expectations, Accela has introduced Premium Citizen Experience powered by OpenCities. This new offering enhances Accela Civic Applications and Civic Platform-based solutions by enabling agencies to integrate a seamless digital experience across a full set of interactions and transactions, increasing citizen engagement and self-service. It is a no-code tool that makes it easy for even non-technical staff to build and manage an agency website.

Listen to this on-demand webinar of Premium Citizen Experience users and hosted by Luke Norris, Managing Director, Strategy & Government Relations at OpenCities, to explore:

  • Why resident experience matters more than ever, and how C-level executives are empowering frontline workers to help own digital service delivery
  • How Accela's Premium Citizen Experience powered by OpenCities helps agencies rapidly modernize their service delivery and dramatically reduce costs
  • How user experiences should be informed by user needs and agile enough so anyone on staff can manage them
  • How agencies can create consumer-like web experiences with an UX expertise built-in to a no-code, low-code development platform

The panel includes digital experience visionaries:

  • Christine Binnicker – Deputy CIO, City and County of Denver
  • Kevin Goodwin – CTO, City of San Antonio
  • Alan Howze – Chief Knowledge Officer, Unified Government of Wyandotte County

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam commodo elit eu ante auctor faucibus. Donec gravida non ipsum non hendrerit. Morbi sed purus blandit, vehicula ligula ac, dapibus mauris. Quisque eros dolor, viverra nec laoreet quis, tincidunt vel urna. Phasellus at sodales dui. Nulla sit amet enim ex. Nam ipsum orci, efficitur imperdiet urna ac, vulputate viverra odio.

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam commodo elit eu ante auctor faucibus. Donec gravida non ipsum non hendrerit. Morbi sed purus blandit, vehicula ligula ac, dapibus mauris. Quisque eros dolor, viverra nec laoreet quis, tincidunt vel urna. Phasellus at sodales dui. Nulla sit amet enim ex. Nam ipsum orci, efficitur imperdiet urna ac, vulputate viverra odio.

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Aliquam commodo elit eu ante auctor faucibus. Donec gravida non ipsum non hendrerit. Phasellus at sodales dui. Nulla sit amet enim ex

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Aliquam commodo elit eu ante auctor faucibus. Donec gravida non ipsum non hendrerit. Phasellus at sodales dui. Nulla sit amet enim ex

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Aliquam commodo elit eu ante auctor faucibus. Donec gravida non ipsum non hendrerit. Phasellus at sodales dui. Nulla sit amet enim ex

Speakers

Luke Norris

Luke Norris

Managing Director, Strategy & Government Relations, OpenCities

Christine Binnicker

Christine Binnicker

Deputy CIO, City and County of Denver

Kevin Goodwin

Kevin Goodwin

CTO, City of San Antonio

Alan Howze

Alan Howze

Chief Knowledge Officer, Unified Government of Wyandotte County

"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam commodo elit eu ante auctor faucibus. Donec gravida non ipsum non hendrerit. Morbi sed purus blandit, vehicula ligula ac, dapibus mauris."

John Smith, CEO

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